Customer Rights and Responsibilities
You have the right to make secure payments for our products.
You are responsible for providing accurate payment information.
You must not use our payment gateway for fraudulent or illegal activities.
We offer refunds based on our product-specific refund policy, which is detailed in the product listings.
Please review the refund policy for each product before making a purchase.
Refunds are subject to our product-specific terms and conditions.
Pricing and Payment Breakups
Our product prices and accepted payment methods are clearly stated on our website.
International customers may encounter currency conversion fees and additional charges imposed by their financial institutions.
You are responsible for any currency conversion fees charged by your bank.
You can cancel a payment before it is processed.
To cancel a payment, please contact our customer support team with your payment details.
We reserve the right to cancel any payment for reasons including fraud prevention or product unavailability.
Shipping Information (if applicable):
WBM Cancellation Policy
In the event of cancellation by the Guest, regardless of the circumstances, the following refund policy shall apply:
- The Deposit of 10000 Rs INR is non-refundable and non-transferable.
- If cancellation occurs 7 days or less before the Retreat’s due arrival date, no refund will be provided.
- If cancellation occurs more than 10 days before the Retreat’s due arrival date and the Guest’s place can be filled, a refund of 50% of the total payment (excluding the non-refundable Deposit) may be considered at the discretion of the Company.
- The Company does not offer credit or refunds for Guests arriving late or leaving the Retreat early.
The Company reserves the right to change the Retreat’s location due to unforeseen issues, such as third-party delays, problems, construction, etc. In such cases, the Company will ensure that the standards are maintained in all partnering villas/resorts.
The Company reserves the right to change or amend this cancellation policy at any time. The most current policy shall always be applicable.
Shipping charges are calculated based on the delivery location and the weight of the order.
Shipping costs will be clearly displayed during the checkout process.
We offer various shipping methods to cater to different delivery preferences.
You can choose your preferred shipping method during checkout.
We offer both international and domestic shipping options.
International shipping may be subject to customs duties and taxes, which are the responsibility of the recipient.
Restrictions on Shipping Area
We have specific shipping areas where our products can be delivered.
Please check our website for a list of countries and regions we ship to.
Shipping Estimated Delivery Time
Estimated delivery times vary based on the shipping method and destination.
We provide estimated delivery times during the checkout process and in your order confirmation.
By using our payment gateway and making purchases on our website, you acknowledge and agree to adhere to these terms and conditions. Dankville reserves the right to update or modify these terms at any time, and it is your responsibility to review them periodically.
If you have any questions or concerns, please do not hesitate to contact our customer support team.